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New Idea

Asset Manager role without needing to be an admin

Related products:Freshservice
  • July 10, 2024
  • 1 reply
  • 44 views

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We need to start doing asset management in our instance, but the only role that we can see to add the option for an agent to be able to import and manage assets is to give them full admin rights. 

Could we have some more options so that people can import and manage assets without needing to be a full admin please?

1 reply

Leighanne
Skilled Expert
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  • Skilled Expert
  • March 31, 2026

This change needs to happen.  It is crazy to grant someone full admin rights to a workspace just so they can import inventory.  These are tasks delegated to different users, FS should separate these.