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Assets - Drop-down from Datasource / New field type - Multiselect

Related products:Freshservice
  • April 26, 2023
  • 2 replies
  • 70 views

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I think it would be really beneficial if within the Assets custom fields, you would be able to get drop-down menu items from a data source.

Additionally, new field type Multiselect would be appreciate as well!

2 replies

Medic1334
Top Contributor ⭐
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  • Top Contributor ⭐
  • August 14, 2023

Agree this would be huge for us. For many of our services, we’d like to assign a “business owner” as typically the person in the organization who is responsible for the products development etc is different from the managed by group/managed by person that supports it. It would also (hopefully) allow for that person to be notified if there is a change coming for their product and/or be involved in the approval process. Should be low effort implementation for these I would hope!


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  • Author
  • Contributor
  • November 29, 2023

The problem is that if this is created at a later stage, we won’t be able to utilise it since we are currently uploading the assets. Having a drop-down that is only managed by an admin role it’s not the ideal! Since new options would need to be created by these admins only