In real life it is an everyday scenario that a complex filed service job requires 2, 3 or even more field technicians.
Therefore it is necessary to be able to dispatch more than one tech to the same Service Task.
Please make this option available in Freshdesk.
Hi there!, thanks for the feedback! I understand your concern here, however we don't have this ability planned with our native field service feature. We are working on upcoming field service integrations that would have this ability. We will get back to you once we have an update.
C’mon guys, this will being a simple improvement
+1Hi there!, thanks for the feedback! I understand your concern here, however we don't have this ability planned with our native field service feature. We are working on upcoming field service integrations that would have this ability. We will get back to you once we have an update.
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