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Assign company user company admin role to maintain users.

Related products:Freshdesk
  • December 20, 2019
  • 1 reply
  • 23 views

Hello,

 

Can you please add the ability to assign a company admin per customer. The admin should be able to create and disable users within their company. I have over 10 customers with a total of about 200 users and maintaining those users can become a problem. This feature will help us assign some of those tasks to the customers that way we can focus on supporting them.

 

So for example, I create company A, then i create a user under company A and make them company A admin. This user will be able to create users or disable users under company A. We don't want them to delete users for reporting purposes.


P.S I am aware of creating a company domain so emails with that domain get automatically added to that company and importing batch users but this isn't like maintaining, adding and disabling users.

1 reply

Hello Olivier,


Thank you for your suggestion. At the moment this wouldn't be possible but we are happy to explore the possibilities of this feature being picked up. You can follow this space for any updates on the new features/enhancements from us. 


Cheers!