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Submitted

Assign group as an owner/Reviewer to Knowledge Base

Related products:Freshservice
  • Dec 11, 2025 11:55 AM UTC
  • 0 replies
  • 18 views

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There should be an field to select the existing group as an owner or reviewer of the Knowledge base.

This will help the Knowledge Manager to reach out to group of people, when it’s time to review the article, instead of just 1 owner,