Currently you can only assign an impacted service with a status page incident within a singular incident ticket. This might be good for when you only need one incident, however, what if you have a problem with many incidents associated with it? You have to remember which incident has the linked status page incident to it?
You should be able to use the Collaborate function on a problem ticket to associate a status page incident against an impacted service, right?
It feels like currently we’d have to literally make an incident called “Use this for status page incident”, or add a note on the Problem to say “refer to INC-123 for status page incident when needing to update this as resolved”.
Or are we misunderstanding how impacted services and problems should work?
