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Attach Multiple Files or Drag & Drop files to a ticket

Related products:Freshdesk
  • March 20, 2014
  • 30 replies
  • 70 views
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30 replies

B
Apprentice
  • bhoppe
  • Apprentice
  • April 18, 2017

 i see that everyone is saying this had been implemented.   doesn't seem to be working for me.    i drag to the ticket i want and there is an attachment paperclip, but the receiver says that nothing was attached.

B
Apprentice
Will this feature be implemented for the SPROUT plan ?

 

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


This feature is live and available across all the plans :)


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
V
Apprentice

I also can't attach more than one file

suprabha.somanathan
Community Debut

@Veronika,


This seems to be a one-off case. Could you please write to us at support@freshdesk.com with more details such as a screen recording if the issue still persists?


Thanks!

Suprabha, Freshdesk Community
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