This seems to be all over your forums with people asking for it.
A chrome extension that lets me click a button in gmail and attach an email to a ticket would be cool.
Copper CRM which we use has this function. It is incredibly useful.
Closed
attaching emails to existing tickets
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.