Today we need to attach a folder with a ticket to share a screenshot. Some new technologies allow to copy/past in the text a screenshot to attach it. This will improve a lot the customer experience. Thx
Closed
Attachment functionality
+12Hello,
You can add images inline to the ticket or add them as an attachment in the ticket reply. Also, Freshdesk now supports drag n drop of image attachments wherein you can quickly move over the files from your desktop.
Cheers!
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