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New Idea

Audit - More Options

Related products:Freshservice
  • October 15, 2025
  • 0 replies
  • 19 views

You should be able to do an audit on the various fields available e.g. be able to search on the action (Created, updated, deleted) and free text search for certain criteria too within the Details section or because you can only search on active people, the ability to search on account that were deleted too. Otherwise you have to know the specific person or date that something was done so that you can conduct an audit which is not always possible.