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New Idea

Auto Check the Box on a Bundle Service Item When Subfields are Filled Out

Related products:Freshservice
  • June 5, 2024
  • 1 reply
  • 13 views

We have had multiple times where a manager gets confused when filling out their new hire form (which we have set up as a bundle) because they fil out all the required fields on the item but didn’t check the box on the bundle. Then they submit the ticket, and that item isn’t included. I think if any subfield of an item is selected, the system should auto check the box for the item. 

See below an example, they could pick iPhone and carrier and submit, but because the little box by Cell Phone isn’t checked, it won’t be in the bundle. 

 

1 reply

sahilverma
Community Debut
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  • Community Debut
  • April 16, 2026

When working with Auto Check the Box on a Bundle Service Item When Subfields are Filled Out, tools like PeepMyCar.com help streamline vehicle listing and inspection processes by improving accuracy and reducing manual input errors.