Auto response with canned form

We would like to be able to add a Canned Form to a Canned Response or to an Requester Email Notification.
A way to do this would be to provide a 'Placeholder' for each canned form, or to have the same buttons available as in the Ticket Reply;

I agree.

Our email requests rarely come with the information we need to help troubleshoot. I would love to be able to add canned forms as a placeholder so they can be added to new ticket emails or in emails generated in automations. 

Would love to be able to add canned forms as placeholders so they can be added to new ticket emails as well as in emails generated through automations. 

Would love to be able to add canned forms as placeholders so they can be added to new ticket emails as well as in emails generated through automations. 

Hello,

Thank you for your thoughtful suggestion!

We are happy to explore the possibilities of this feature being picked up and reach out to you if there are any updates. Kindly note that new enhancements are taken up based on the feasibility and implemented based on the number of asks.

Cheers,
Vignesh