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New Idea

Autofill in Service Requests

Related products:Freshservice
  • November 21, 2023
  • 0 replies
  • 32 views

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I would like to be able to create a service request where users can select an asset, and it automatically fills in the relevant fields in the rest of the form, like serial number, asset tag, vendor etc.

 

I would also like to be able to make it possible for HR that when they put in a request to change the function title of an user, they select a requester and it automattically fills in some requester information, like department, job title etc