It should be possible to translate the system as well as the customer portal including the personalized fields, service catalog, knowledge database, etc. from a central location.
We currently have the problem that the translations are very inconsistent and often outdated. We have to maintain the translations manually in many different places. Since Freddy AI can also translate conversations directly, for example, it should actually be possible to translate the rest of the content automatically. The current process is very tedious and takes a lot of time.
