It would be great if we can create an automation that sends notification email when a new article is created in the Solutions. Adding something like follow for Solution folders might be helpful. If a customer marks a folder as followed, they can be informed about the changes in that folder (thus, of a specific subject) via email.
Closed
Automation for Solution articles
+3Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.