We have a nice feature to allow a contact to have access to its companys tickets.
Thats good, however this has to manually set.
We have companys who like to be transparent about the issues they send it and would like to automaticly see all the issues they send in.
Therefore an automation would be nice to automatically allow contacts of a certain company to have access to all their tickets.
An other interessting additon would be to allow them to have access only to tickets with a certain tag - this would be super nice to filter the tickets they can have access to.
What are your thoughts?

