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Azure Cloud - Orch

Related products:Freshservice
  • September 28, 2023
  • 1 reply
  • 34 views

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Hi,

I am evaluating the Azure Cloud - Orch app, to simplify and enhance our service delivery towards our developers environment. I have already made an support ticket for this and was advised to place this as an feature request in this community. 

In the ideal scenario, I would like to be able to create Resource Groups and Azure VMs (based upon Azure Images) within the existing Subscription(s).

Suggested process for Creating a new VM:

  • Select Subscription
  • Create a new or select an existing Resource Group
  • Provide a name for the Azure VM
  • Select the Azure Image
  • Select the appropriate Size
  • Provide new local administrator credentials
  • OS disk type (default: Premium SSD) - basically the same behavior as the Size option

During the above described process, certain properties should be considered as default and configurable within the Workflow:

  • Inbound port rules (enable or disable public ports)
  • License type
  • Network interface
  • Virtual network and Subnet
  • Public IP (this should be unique and automatically generated by Azure)

The problem, at this moment, with the provided app:

  1. When requesting a new VM from the Service Catalog, I can only choose a existing (attached) Network Interface. Once placed, the request is rejected with a failed status. This is caused by the fact that the Network Interface was already attached to another VM.
  2. To be able to use this request, I need to create the Network Interface in advance and wait 24 hours before I can place the request. Note: the Azure Cloud Discovery will sync only once per day. This is not really practical.

My question(s):

  • If you are in the process of improving this, when is the update available?
  • If not, is it possible to incorporate the above process in the Azure Cloud - Orch app?

With kind regards,

Roland

1 reply

afautley
Top Contributor ⭐
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  • Top Contributor ⭐
  • October 4, 2023

I see your problem, Roland, 

 

not idea but you can configure a manual sync whenever you want so not to wait 24hrs. 

Not sure if you can do this via automation or not? that would be helpful… 
but if you split your workflow up into 2 run the first then sync manually then run the second that would work? again not idea and not a solution to the problem but will help you reduce your timings.