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Behavior for numeric property is different than behavior for text property

Related products:Freshdesk
  • July 27, 2023
  • 0 replies
  • 7 views

david.belisle at karcher.com
Apprentice
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When pressing enter in a text property, the value is entered to the property.

When pressing enter in a numeric property, the value disappears and is not entered to the property.

This is easily observed by typing data in Tags property and pressing enter; the value is added to the ticket as a Tag.

Create any numeric field to accept data, type a number in the property and press enter; the value is not added to the ticket, but disappears.