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Billing problem

Related products:Freshdesk
  • Aug 7, 2020 1:49 AM UTC
  • 1 reply
  • 87 views

Some days ago, we received your invoice number FD1070105, billed to Nvio, but unfortunately the data are wrong, could you help us to do the following correction:


Instead of:


Billed to: (wrong)

José Andrés Hernández Elizalde

NVIO


To (correct)

NVIO Pagos México SAPI de CV

ID= BTS181018HD3

Av Paseo de la Reforma No. 483

Suite 1400 Piso 14

Col Cuauhtémoc

CDMX



1 reply

Hello Marisol,


We see that a ticket has been created for this and one of our support champs is in touch with you. Please write to billing@freshworks.com for any queries related to billing/invoices in the future.

Cheers!