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Black Pearl Mail signatures and Freshdesk integration

Related products:Freshdesk
  • August 26, 2019
  • 1 reply
  • 18 views

Has anyone had success integrating Black Pearl email signatures (blackpearlmail.com) into Freshdesk agent signatures?

The premise of Black Pearl is the ability to make all team member signatures consistent, while also giving the ability to market to customers via a banner in the signature. It works great when emails are sent via Gmail; however, for emails being sent from Freshdesk - the signatures don't show up.

1 reply

Hi,

You may also check out the signature management app which is already available in FD. Check this out.

Top Features:
- Signatures can be configured to a specific group and for specific products
- Most used Placeholders provided
- Feature to add signatures with just one click when you need signatures other than the default ones

Cheers!