We want to mark several tickets an foreward them to onse. So you so not have to open for example 10 ticket, when all os them must be sent to the same recipient.
It must be without merging the tickets but where to forward the message.
We often do this with many tickets to out suppliers.
+1To efficiently manage multiple tickets without merging them, especially when forwarding them to a single recipient such as a supplier, consider implementing a bulk action feature within your helpdesk or ticketing system that allows selection and forwarding of multiple tickets at once. This not only streamlines communication but also maintains individual ticket integrity for tracking purposes. A similar approach is often used in copy trading signals, where multiple trade alerts are sent simultaneously to different users without altering the original trade data. Applying a parallel workflow can ensure each ticket retains its unique thread while still enabling centralized communication.
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