This has been requested many, many times over the years and not sure why it’s hard to add when “Add reply” is there.
I know there is the “Execute scenario” option, but this is NO where near as convenient when adding multiple notes to multiple different tickets, something we do a lot and seems others do too.
It really makes what should be a quick 10 sec task, arduous, this is meant to make things easier!
Considering the oldest request for this is 6 years ago and the add reply option is there, can we get an update why this isn’t possible yet?


