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Business Hours Clone

Related products:Freshservice
  • December 30, 2019
  • 1 reply
  • 11 views

Hi team,


We are encountering an issue when creating the business hours. We have different locations with mostly the same timezone and overall configuration with just 2-3 bank holidays difference. The import function of bank holidays calendar is not very useful for region-specific configurations and we are forced to create everything from scratch and manually insert all bank holidays over and over.


This could be easily avoided with a clone function that allows us to copy-paste same business hours and only change the 2-3 bank holidays not needed.


Thanks


Nissy

1 reply