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Business Hours - option to have common/shared holiday calendars

Related products:Freshdesk
  • February 3, 2015
  • 0 replies
  • 13 views

Setting up holidays across multiple business hours options can be difficult when they all share a common calendar.  It would be nice if you could setup calendars just like setting up business hours...and then combine the two under a business hours rule. Basically, subscribe to a common calendar.


This allows you to quickly and easily update the calendar across multiple business hours rules, ensuring consistency and a reduction in possible errors.