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New Idea

Business Rules - Ability to export for Auditing or Search

Related products:Freshservice
  • November 21, 2025
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  • Contributor
  • 42 replies

It would be good if you could Export more in Freshservice for Auditing purposes. Or even be able to search the business rules to find a specific field if you are uncertain which rule is causing problems with a form.

 

Would also be beneficial for these rules to also record against the Service Item it is attached to within the Service Item as a left hand menu option. Then you should be able to click a preview button to see how it will look on the portal.

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