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New Idea

Business Rules - Map to Relevant Service Item

Related products:Freshservice
  • May 21, 2025
  • 0 replies
  • 6 views

Is it possible to potentially add all the related Business Rules to the Service Item itself and to also be able to create the Business Rules from the Service Item so it is clear what ones are applied to what form and you do not have to click between multiple screens in order to work out which one is the one causing the issue or if your rule did what you wanted it to… and also have a preview option in the form so you can see what it looks like with the current Business Rules and fields.