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New Idea

Calender View

Related products:Freshdesk
  • September 29, 2023
  • 0 replies
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Hello,

Is it possible to view tickets in advance? I can currently filter my list based on tickets that have resolution by today and the next day. However, does the system also have a calendar view where I can see upcoming tickets for a particular date or week period?

This would be a good feature. For example, my support team sometimes would want to have an idea of what tickets are due two days in future but the system doesn't seem to have a filter for such. Please help! Thanks