Skip to main content
New Idea

Can the Note in a time entry also post in the NOTES of the ticket?

Related products:Freshservice
  • April 15, 2026
  • 0 replies
  • 2 views

Greg_Zielinski
Apprentice
Forum|alt.badge.img+1

Would it be possible to have the “Note” when entering the time entry appear in the Notes section in project tasks?

  • If a time entry is added a NOTE is entered, it doesn’t appear in the same NOTES section when clicking “Add Note”.  This means there are two places to review “notes” to a ticket
  • If we don’t enter Notes in the time entry, the analytics are empty for time entry reports.

As a Project Contributor, I want the text entered in a Time Entry "Note" field to automatically populate as a new entry in the task's "Notes" section, So that I can document my progress and log my billable hours in a single action without duplicating my work.


  •