It would be great if there was a way to store multiple email notification templates with the option to quickly change between different email notifications either by manual selection or a predetermined schedule.
For example we set up a different email response during holidays so users who submit a request are aware that it won’t be resolved until our office reopens. Currently that involves re-editing the message manually at the specific time it needs to be changed. It would be much nicer if we could configure these messages ahead of time so they automatically switch between the “holiday” and “regular” email notifications.
New Idea
Canned email notifications or email notification templates
+3Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.