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Canned Responses - Include Placeholders for Change

Related products:Freshservice
  • March 10, 2026
  • 0 replies
  • 11 views

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There are no placeholders available in the Canned Responses. We were after having them for the Maintenance Page as well as any Change Process but there does not appear to be any placeholders for the Change Module available. You should be able to filter what module you would like to search Placeholder fields on and then form the Canned Responses from that.