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Cannot Login With Client Account

Related products:Freshdesk
  • January 25, 2019
  • 0 replies
  • 20 views

I am using Freshdesk API to create a helpdesk app for android but i am stuck in authentication step i can successfully authenticate from agent account but i cannot login with the client account, the client has recieved the account opening email and he can successfully login via freshdesk website but not via API in my android application, 

I have an alternative of getting all clients from API call but if i do this i can't authenticate fully becouse i won't get there passwords :D Please share your knowledge. Thanks