Skip to main content
New Idea

Capability to reorder the applications section items in agents ticket view

Related products:Freshdesk
  • June 10, 2022
  • 0 replies
  • 27 views

mrenaud
Skilled Expert
Forum|alt.badge.img+6

We would like the capability to change the order of some components, in the ticket view, like we can for the various fields? For example, we would like to move the Azure DevOps Integration app component on top of Average Handling Time (top of the list). A picture is worth a thousand words so here it is:

 

 

Thank you!