+6We just love the multi language knowledge base, but since most of our solutions are in English, we would like to be able to link to those solutions from other languages' context. We tried linking from a French solution using the URL of the English solution but it does not seem to work. This would make it much easier because it is sometimes very hard to search for a solution in a different language since the wording can be different.
Thanks!
+12Hello Michel,
The url of the article in another language would differ only a little from the actual url of the article (Say, in English). All you've to do is to replace the /en part with the respective language code. For language codes, please check this self-help article.
English: https://domain.freshdesk.com/en/support/solutions/articles/35000075784-account-information
French: https://domain.freshdesk.com/fr/support/solutions/articles/35000075784-account-information
Cheers!
+6Better late than never, I had time to forget all about this... Thanks Aravind, it will make things easier, especially now that we have acquired a Belgium company that has Dutch and German customers.
+12Thanks, Michel. Happy to be of some help even after a year long delay!
#motivation
Cheers!
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