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CC and BCC options

Related products:Freshdesk
  • Jun 11, 2011 10:06 PM UTC
  • 1 reply
  • 15 views

It would be great to have the option to CC and/or BCC someone else when responding to a ticket.

Thanks!

~Sophia Darpine

1 reply

 

Hi Sophia

Thanks for raising this features. "CC" feature is almost completed and will be available within a few days time.

regards
Vijay