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Implemented : Idea is live

Chage the default first day of the week

Related products:Freshdesk
  • June 27, 2023
  • 5 replies
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iyurchenko
Apprentice
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It would be nice to be able to change the first day of the week within Freshdesk. Currently it’s Sunday, but in many countries around the world Monday is considered the first day of the week. So currently we can’t use any weekly metrics in analytical reports, because the weeks within Freshdesk do not correspond with the weeks we live by.

5 replies

julia.a
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  • julia.aTop Contributor ⭐
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  • July 26, 2023

This has been requested here before, please upvote the original idea instead of creating a new one:

 

Julia A.
    Amrit Mishra
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    • Amrit Mishra
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    • November 27, 2024
    New Idea→Implemented : Idea is live
    julia.a
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    • julia.aTop Contributor ⭐
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    • November 27, 2024

    ​@Amrit Mishra So where can this be changed?

    Julia A.
    Amrit Mishra
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    • Amrit Mishra
    • Contributor
    • November 27, 2024

    ​@julia.a This setup is in the Report Configuration settings under the Date & Time Settings section. Please see the screenshot below. Please note that this setting is specific only to the report on which you configure this option.

     

      julia.a
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      • julia.aTop Contributor ⭐
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      • November 27, 2024

      ​@julia.a This setup is in the Report Configuration settings under the Date & Time Settings section. Please see the screenshot below. Please note that this setting is specific only to the report on which you configure this option.

      Thanks! :)

      Julia A.
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