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New Idea

Change a public note in ticket to private

Related products:Freshdesk
  • October 26, 2022
  • 1 reply
  • 34 views

bilel hamadi
Contributor
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Hi, 

Support should be able to switch a public note to private and vice-versa. 

Thanks, 

Bilel

1 reply

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  • Contributor
  • August 11, 2023

I totally agree with this!