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Change Advisory Boards via the API

Related products:Freshservice
  • December 15, 2019
  • 1 reply
  • 10 views

There's an existing solutions article about not being able to submit approval requests through the API, but it would be handy for the Freshservice API to have:


  • An endpoint where you can view the CABs and their members
  • Extra information associated with the Change endpoints to see what approvals have been submitted/approved/rejected.
  • Any remarks added to the approval/rejection.

Right now it feels like the API has a big chunk missing from it without these approval details, and makes it harder for us to integrate Freshservice into our business processes.

1 reply