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Change agent who created a solution

Related products:Freshservice
  • June 20, 2017
  • 3 replies
  • 9 views

It would be nice to have the possibility to edit the agent name who created a solution.

For now an agent who created a solution will remain as the creator (even when he isn't anymore an agent). 

You should be able to edit the agent who created a solution or you should have the fonctionality to add extra agent who worked on a solution (cfr a track record).

3 replies