Change Bcc from 49 to 100

Are you using Freshdesk for sending newsletters or why would you BCC so many people? If yes, I would recommend using a proper newsletter tool instead.

But if the people in BCC are colleagues, why not put them into e-mail groups based on departments, roles or location? Then you would have to add less recipients, for example departmentxy@domain.com, heads@domain.com, etc.

No we are a holiday company and send a pre-arrival email to all our customers arriving for example on a Saturday, this could be anywhere between 50-140 customers at a time, so these email addresses change every week.

What tool are you using for your bookings, does it not support sending e-mail notifications to your customers? Because this sounds like something that can be easily automated.

Our system in our head office does send out emails to customers, but here in resort we want to add a bit of a personal touch by wishing people a good journey, welcoming them, giving our in resort contact details etc.so it’s a different system.

I would suggest customizing those e-mail notifications then and to put your resort e-mail as the reply-to address.