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Change Due Date Quicker

Related products:Freshdesk
  • May 18, 2015
  • 3 replies
  • 39 views

Why do I have to click so many times to change the due date. 


Couldn't we have directly on the page ability to click f.ex tomorrow, the day after tomorrow or directly the date and time. 


F.ex entering time is so tedious with a drop down menu. Why not have it directly accessible like the date calendar?


The interface could be very much quicker to work with if we didn't have to click click click all the time. 

3 replies

  • Author
  • Contributor
  • May 27, 2015

No reply to this?


Forum|alt.badge.img+2
  • Contributor
  • March 29, 2017
Would also be great to be able to bulk change due dates

 


aravind.sundararajan
Skilled Expert
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Hello,


It is now easier to change the due-date for tickets on the new Mint interface. Here's how it lists different options for the agents to choose from:



Cheers!