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Change format of Day/Month/Year by region

Related products:Freshdesk
  • February 1, 2017
  • 3 replies
  • 34 views
C
Apprentice

Hello, I'm freshdesk user in Japan.


I have a feature request of date field in ticket form.


Under current freshdesk design, format of date field is like "Day/Month/Year".

In Japan, this is "Month/Day/Year" or "Year/Month/Day" is more popular.


I confirmed that Freshdesk doesn't support to change a date format by region via customer support.


I wish this feature will be implemented in future.


image


3 replies

aravind.sundararajan
Skilled Expert
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Hello Kazuya,


The date format in freshdesk is configurable and it is available in two formats : DAY-MONTH-YEAR and MONTH-DAY-YEAR


You can configure this under Admin -> Helpdesk section and this will be applicable for the date fields that are created in the helpdesk .


image


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
C
Apprentice
  • chikamori
  • Author
  • Apprentice
  • February 1, 2017

Great! I couldn't find this option before.

I appreciate your response!


Sasaki

aravind.sundararajan
Skilled Expert
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Thanks,Kazuya . Happy FreshDesk-ing :)


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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