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Change request Lifecycle / go on next step when the all the tasks are completed

Related products:Freshservice
  • June 25, 2019
  • 1 reply
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mfedele
Skilled Expert
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When all the requested tasks have been completed, it should be nice that the status of the change goes to the next step automatically.


The actual behaviour is to change manually the step, changing the status field.


The feature should be that the admin choose in Change Lifecycle on each step with a checkbox "Go on next step automatically when all tasks completed"


In the same way as the checkbox "All tasks in the change are complete"


Thanks



1 reply

sundararajan.srinivasan
Community Debut
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Thanks for the feedback, Mathieu. We will take this up for our future roadmapping consideration.