The ability to customize which data field is used for the display name in FreshService would be easy to implement, and valuable to organizations using arbitrary/randomized hostnames, such as those using Intune.
New Idea
Choose Data Field for Display Name
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.