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Choose email address sent from in automations

Related products:Freshdesk
  • January 7, 2020
  • 1 reply
  • 12 views

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Right now when in automations you want to send an email it is sent from the mail address that is marked as default.


I want to propose that when you want to send an email through automation you can choose which of your registered mail addresses you want to send the email from.


This would help a lot.

1 reply

Hello,


Thanks for your insightful feedback and I am happy to consider this ask of yours as a Feature request. Kindly note that new enhancements are taken up based on the feasibility and implemented based on the number of asks.


Cheers!