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Choose layout on freshdesk Mobile App

Related products:Freshdesk
  • October 31, 2023
  • 0 replies
  • 14 views

technique dwpro
Contributor
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Hello,

 

We are currently a small team, each agent is both a support agent and a field agent, it would be nice to be able to have the field agent interface on the application if we wanted to. Currently it's not possible to have the interface if the account is declared as a support agent.

 

BR David