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Cloud Storage integration with Egnyte

Related products:Freshdesk
  • March 17, 2015
  • 2 replies
  • 35 views

Egnyte is an enterprise cloud file storage system that offers some features that other cloud storage solutions don't.  Integration with that system  would be very helpful for companies already using the Egnyte solution.

2 replies

aravind.sundararajan
Skilled Expert
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Hello,


Cloud storage app allows you to insert file links from over 20+ cloud storage services including Box, Dropbox, Egnyte etc. You can purchase this for $3 per month per agent and access file repository directly from Freshdesk ticket page.


Cheers!


  • Community Debut
  • June 13, 2026

Egnyte integration can be especially useful for organizations that already have established file permissions and compliance policies in place. One advantage is that teams can continue using their existing file structure without having to migrate everything to another storage platform. It would be interesting to hear from users who have compared Egnyte with OneDrive or Dropbox in terms of performance, security, and ease of integration with support workflows.