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CMDB / Discover Tool Rules and Automations

Related products:Freshservice
  • November 27, 2015
  • 1 reply
  • 14 views

It appears CIs don't always map to the correct node in the CMDB (eg: Dell Optiplex 755 desktops are created under the node "Computer"). Also you may want all assets imported to be automatically assigned to a particular company.


Having rules and automations when importing CIs via the discovery tool would be very useful.

1 reply

  • Author
  • Contributor
  • December 1, 2015

The CI Discovery / Import tool won't likely be useful to me until this request, and the request on this page are completed: https://support.freshservice.com/support/discussions/topics/310873?page=1