I have a very weird issue when using the "code view" on the current FreshDesk release.
This always worked until a few weeks ago.
It appears the code view editor is not longer working properly. I tried 2 (fresh) browsers and still getting stuck on this.
I am unable to insert custom html code reliably because the cursor is not properly position on the location where code should be added/changed/etc...
See movie in attachment as illustration...
+6Nicolas,
Looks like it was a temporary glitch on the code view option in the knowledge base editor. I am assuming it should have started working back then. Please drop a note if you still face the issue.
Thanks,
Sajesh
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