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Collaborators ability to add other collaborators to tickets

Related products:Freshdesk
  • Nov 29, 2021 2:45 PM UTC
  • 0 replies
  • 13 views

JadePimblott
Apprentice
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It would be good if collaborators could invite existing collaborators to tickets so they can view the ticket history and add their notes. This is good if there is a long change for referral IE Customer service to Product to Development for feedback on features.