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Company level "Parent" / "Child"

Related products:Freshdesk
  • September 9, 2015
  • 4 replies
  • 32 views

Hello,

We work with our client but we support also the client from our partners


I would assemble some company under one of our partner


eg:

Partner

  Company A

  Company B

Partner 1

  Company C

 .....


is that possible ?

4 replies

aravind.sundararajan
Skilled Expert
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Hi,


You can now associate a contact to 20 companies in Freshdesk. This would give the user an option to manage or create tickets on behalf of the company. For more details, read associating a contact to more than 20 companies.


Cheers!


  • Author
  • Contributor
  • June 18, 2018

that's not exactly what i need but i can work with this


thanks !


I need it desperately. We have a lot a 'enterprise groups' with 30+ 'business unit'.


Aazir
Active Contributor
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  • Active Contributor
  • August 20, 2021

Having parent/child companies will be awesome. The workaround (segmenting) is not great, when you have thousands of companies